Managing hardware has been problematic for corporations since they have to hire an IT team to manage the resources, which in turn brings costs in software, hardware, and resources to manage them.
Office 365 being a cloud solution offers Dynamics CRM Online to easily integrate with the following:
- SharePoint Online: Integrate for document management
- Exchange Online: Integrate to generate emails from CRM to customers
- Skype For business: Communicate within a team and contact clients directly using Skype for business by getting rid of traditional calling methodologies
- One Note: Track notes for leads and opportunities
- Yammer: Collaborate and work
- Power BI: Rich Dashboards and Reports
- Outlook App: Use Outlook with Dynamics CRM Online for creating leads directly from email and much more